Returns and Withdrawals
Furthermore, the online sale is subject to Legislative Decree n.206 of 6/9/2005 (articles 64,65,66,67,68) which provides for the possibility for the buyer to make use of the right of withdrawal, SATISFIED or MONEY BACK.
Right of withdrawal
To guarantee the quality of our products, a full refund is provided if they do not meet the expectations described. The right of withdrawal consists in the customer's right to return the purchased good to the seller and in the consequent refund of the purchase price. To exercise this right, it is necessary: Send within 10 days from the date of receipt of the goods a registered letter with return receipt addressed to Biscarini Milano indicating the order number, invoice, code and quantity of items if the withdrawal is partial and bank details to obtain the transfer (ABI, CAB, C / C of the invoice holder).  Contact Biscarini Milano by phone at 02 328 7234 or by email at firstname.lastname@example.org to obtain the return number.  Return the goods by courier in the carefully sealed original packaging indicating the return number communicated by Biscarini Milano on the package. The costs for the return of the goods are charged to the customer. In no case will we accept returns on delivery or without return number. haveaseat.it will credit the customer with the amount paid on the invoice within 30 days of receipt of the return, excluding shipping costs.
Return for defects
In the event that the material is damaged due to transport (see information on transport) or has production defects, Biscarini Milano undertakes to replace the material under warranty without charging any other expense.
To exercise this right, it is necessary: Send a written communication to the email address email@example.com within 5 days from the date of receipt of the goods indicating the references to the order, defective item and details of the defect found. The Customer Service will communicate the return number and the details for the courier collection.
The costs for the return of the goods are borne by Biscarini Milano and in no case will returns be accepted on delivery or without a return number.  Return the goods by our courier in the carefully sealed original packaging indicating on the package the return number communicated by Biscarini Milano to the destination address.
Biscarini Milano will replace the material at the address indicated on the invoice as soon as possible.