Terms and Conditions of biscarinimilanoshop.it
These Terms govern
* the use of biscarinimilanoshop.it e
* any other Agreement or legal relationship with the Owner
in a binding manner. Capitalized expressions are defined in the relevant section of this document.
The User is requested to read this document carefully.
The responsible party of biscarinimilanoshop.it is:
BABY AND GARDEN 2 SRL
Via Antonio Gramsci 82
20019 - Settimo Milanese (MI)
Owner contact email: firstname.lastname@example.org
"Biscarinimilanoshop.it" refers to
* this site, including its subdomains and any other site through which the Owner offers the Service;
To know at a glance
* The right of withdrawal applies only to European Consumers.
* Please note that certain provisions of these Terms may only be applicable to certain categories of Users. In particular, some provisions may apply only to Consumers or only to Users who do not act as Consumers. Such limitations are always explicitly mentioned in each affected clause. If not mentioned, the clauses apply to all Users.
CONDITIONS OF USE
Unless otherwise specified, the conditions of use of biscarinimilanoshop.it set out in this section have general validity.
Further conditions of use or access applicable in particular situations are expressly indicated in this document.
By using biscarinimilanoshop.it the User declares to satisfy the following requirements:
* There are no restrictions referring to Users with respect to whether they are Consumers or Professional Users;
To use the Service, the User can open an account indicating all the data and information requested in a complete and truthful manner.
It is not possible to use the Service without opening a User account.
It is the responsibility of the Users to keep their access credentials securely and to preserve their confidentiality. To this end, Users must choose a password that corresponds to the highest level of security available on biscarinimilanoshop.it.
By creating an account, the User agrees to be fully responsible for any activity carried out with his login credentials. Users are required to inform the Owner immediately and unambiguously through the contact details indicated in this document if they believe that their personal information, such as the User account, login credentials or personal data, have been violated, unlawfully disseminated or subtracted.
The User is free to close his account and cease using the Service at any time, by following this procedure:
* By contacting the Data Controller at the addresses in this document.
Account suspension and cancellation
The Owner reserves the right to suspend or cancel a User's account at any time at its discretion and without notice, if it deems it inappropriate, offensive or contrary to these Terms.
The suspension or cancellation of the account does not give the User any right to compensation, reimbursement or compensation.
The suspension or cancellation of an account for reasons attributable to the User does not exempt the User from paying any fees or prices that may be applicable.
Contents on biscarinimilanoshop.it
Unless otherwise specified or clearly recognizable, all content available on biscarinimilanoshop.it are owned or provided by the Owner or its licensors.
The Owner takes the utmost care so that the content available on biscarinimilanoshop.it does not violate the applicable legislation or the rights of third parties. However, this is not always possible.
In such cases, without any prejudice to the rights and legally enforceable claims, Users are requested to address their complaints to the addresses specified in this document.
Rights on the contents of biscarinimilanoshop.it
The Owner holds and expressly reserves all intellectual property rights on the aforementioned contents.
Users are not authorized to use the contents in any way that is not necessary or implicit in the correct use of the Service.
In particular, but without exclusions, it is forbidden for Users to copy, download, share beyond the limits specified below, modify, translate, process, publish, transmit, sell, grant sub-licenses, transform, transfer / alienate to third parties or create works derived from the content available on biscarinimilanoshop.it, to allow third parties to undertake such activities through their User account or device, even without their knowledge.
Where expressly indicated on biscarinimilanoshop.it, the User is authorized to download, copy and / or share certain contents available on biscarinimilanoshop.it exclusively for personal and non-commercial purposes and on condition that the attribution of authorship of the work is observed as well as the indication of any other relevant circumstance requested by the Data Controller.
The limitations and exclusions provided for by the legislation on copyright remain unaffected.
Content provided by Users
The Owner allows Users to upload, share or offer their content on biscarinimilanoshop.it.
When providing contents to biscarinimilanoshop.it, the User declares to be legally authorized to do so and confirms that said contents do not violate the law and / or the rights of third parties.
The additional requirements that the contents must meet to be considered “acceptable” are specified in the section relating to the permitted use.
Rights on content provided by Users
The User acknowledges and accepts that by providing its own contents to biscarinimilanoshop.it grants the Owner, free of charge, the non-exclusive right to process the contents for the purposes of operation and maintenance of biscarinimilanoshop.it, as contractually envisaged.
Within the limits of the law, the User renounces the exercise of moral rights in relation to the content provided to biscarinimilanoshop.it.
Users acknowledge and accept that the contents offered by them through biscarinimilanoshop.it will be made available under the same conditions applicable to the contents of biscarinimilanoshop.it.
The User is exclusively responsible for the content uploaded, published, shared or otherwise provided to biscarinimilanoshop.it.
The User acknowledges and accepts that the Owner filters or modifies such contents in advance.
Therefore, the Owner reserves the right to refuse, censor, remove, delete, block or rectify such content at its discretion and to deny access to biscarinimilanoshop.it without prior notice to the User who uploaded them if he believes that the contents violate. applicable legal provisions or rights of third parties or otherwise represent a risk for Users, third parties, the Owner himself or the availability of the Service.
The removal, cancellation, blocking or rectification of the contents does not justify any claim for compensation, reimbursement or indemnification by the Users who have provided such contents.
Users agree to hold the Owner harmless from and against any claim and / or damage suffered due to content provided by them to or offered through biscarinimilanoshop.it.
Access to external resources
Through biscarinimilanoshop.it, Users may have access to resources provided by third parties. Users acknowledge and accept that the Owner has no control over these resources and therefore is not responsible for their content and availability.
The conditions applicable to the resources provided by third parties, including those applicable to any concessions of rights to content, are determined by the third parties themselves and regulated in the relative terms and conditions or, in their absence, by law.
biscarinimilanoshop.it and the Service may be used only for the purposes for which they are offered, according to these Terms and in accordance with applicable law.
It is the User's sole responsibility to ensure that the use of biscarinimilanoshop.it and / or the Service does not violate the law, regulations or rights of third parties.
Therefore, the Data Controller reserves the right to adopt any suitable measure to protect its legitimate interests, and in particular to deny the User access to biscarinimilanoshop.it or to the Service, terminate contracts, report any censurable activity carried out through biscarinimilanoshop. it or the Service to the competent authorities - p. ex. the judicial or administrative authority - whenever the User puts in place or there is a suspicion that he puts in place:
* violations of the law, regulations and / or the Terms;
* injury to the rights of third parties;
* acts that may considerably prejudice the legitimate interests of the Data Controller;
* offenses against the Owner or a third party.
TERMS AND CONDITIONS OF SALE
Some of the Products offered on biscarinimilanoshop.it as part of the service are subject to a fee.
The rates, duration and conditions applicable to the sale of such Products are described below and in the respective sections of biscarinimilanoshop.it.
Prices, descriptions and availability of the Products are specified in the respective sections of biscarinimilanoshop.it and are subject to change without notice.
Although the Products on biscarinimilanoshop.it are presented with the utmost accuracy technically possible, the representation on biscarinimilanoshop.it by any means (including, as the case may be, graphic materials, images, colors, sounds) is intended as a mere reference and not implies no guarantee regarding the characteristics of the purchased Product. The characteristics of the selected Product will be specified during the purchase procedure.
Each phase, from the choice of the product to the forwarding of the order, is part of the purchase procedure.
The purchase procedure includes the following steps:
* Users are asked to choose the desired Product, to make it appear in the purchase selection, indicating, where possible, quantities and specific characteristics.
* Users can check their choice, edit, add or remove articles.
* Users will be asked to specify their billing address, contact details and a means of payment of their choice.
* In the event that the purchase involves the delivery of a Product, it may be necessary for Users to indicate a shipping address.
* During the purchase procedure, Users can, at any time, modify, correct or replace the information provided or cancel the purchase procedure entirely without any consequence.
* After providing all the requested information, Users are asked to carefully check the order and can then proceed to checkout.
To place the order, Users are required to accept these Terms and to use the respective button or mechanism on biscarinimilanoshop.it, thereby, committing themselves to pay the agreed price.
Sending the order
Sending the order involves the following:
* The sending of the order by the user determines the conclusion of the contract and gives rise to the obligation of the User to pay the price, taxes and any additional charges and expenses, as specified on the order page.
* In the event that the purchased Product requires an active contribution from the User, such as the provision of information or personal data, specifications or special requests, the forwarding of the order also constitutes an obligation for the User to collaborate. consequentially.
* Once the order has been submitted, a confirmation of receipt of the order will be sent to the Users.
All notifications relating to the purchase procedure described above will be sent to the e-mail address provided by the User for this purpose.
During the purchase process and before placing the order, Users are duly informed of all fees, taxes and costs (including any shipping costs) that will be charged to them.
Prices on biscarinimilanoshop.it:
* depending on the section the User is viewing include all applicable fees, taxes and costs or are shown net of applicable fees, taxes and costs.
Means of payment
The details relating to the accepted means of payment are highlighted during the purchase procedure.
Some payment methods are linked to additional conditions or involve additional costs. Detailed information is provided in the relevant section of biscarinimilanoshop.it.
Any other payment methods, if any, are provided independently by third party services. In these cases, biscarinimilanoshop.it does not collect any information about the payment - such as credit card data - but receives a notification from the third party provider concerned when the payment is successfully completed.
In the event that the payment made by one of the available means fails or is rejected by the payment service provider, the Holder is not obliged to execute the order. Any costs or commissions deriving from the failed or refused payment are the responsibility of the User.
Authorization for future payments via PayPal
In the event that the User authorizes the PayPal function that allows future purchases, biscarinimilanoshop.it will store an identification code linked to the User's PayPal account. In this way biscarinimilanoshop.it will be able to automatically process payments for future purchases or for the payment of periodic installments of a previous purchase.
The authorization can be revoked at any time by contacting the Owner or by changing PayPal's personal settings.
Retention of title
Until the payment of the full purchase price has been received by the Owner, the User does not acquire ownership of the Products ordered.
Deliveries are made to the address indicated by the User and in the manner indicated in the order summary.
At the time of delivery, Users must check the contents of the package and promptly report any anomalies to the contact details indicated in this document or as described in the delivery note. Users may refuse to accept the package if it is visibly damaged.
Delivery can take place in the countries or territories specified in the relevant section of biscarinimilanoshop.it.
Delivery times are indicated on biscarinimilanoshop.it or during the purchase procedure.
The Owner is not responsible in any way for any delivery errors deriving from inaccuracies or omissions committed by the User in completing the purchase order, nor for any damage or delays occurring after delivery to the courier if the latter has been instructed by the 'User.
In the event that the goods are not delivered or collected at the time or within the established deadline, they will be returned to the Owner, who will contact the User to schedule a second delivery attempt or agree on further measures.
Unless otherwise specified, any delivery attempt starting from the second will be charged to the User.
Rights of the User And Right of withdrawal
Unless there is an exception, the User may have the right to withdraw from the contract within the period specified below (usually 14 days) for any reason and without justification. The User can find further information on the right of withdrawal in this section.
Who enjoys the right of withdrawal
If one of the exceptions listed below does not occur, Users acting as European Consumers enjoy by law the right to withdraw from contracts concluded online (distance contracts) within the time period specified below for any reason and without the need for justification.
Users who do not meet these requirements do not enjoy the rights described in this section.
Exercise of the right of withdrawal
To exercise the right of withdrawal, the User must send the Data Controller an unequivocal communication of their intention to withdraw from the contract.
To this end, the User can use the standard withdrawal form available in the definitions section of this document. However, the User is free to express his intention to withdraw from the contract in any other suitable form. In order to respect the period within which the right must be exercised, the User must send the declaration of withdrawal before the withdrawal period expires.
When does the withdrawal deadline expire?
* In case of purchase of goods, the withdrawal period expires after 14 days from the day on which the User or a third party - appointed by him and other than the courier - takes possession of the goods.
* In the event of the purchase of several goods ordered together but delivered separately or in the case of the purchase of a single good consisting of several lots or pieces delivered separately, the withdrawal period expires after 14 days from the day on which the User or a third party - by the latter in charge and different from the courier - takes possession of the last of the goods, lots or pieces.
Effects of withdrawal
The Owner reimburses all payments received including, if made, those relating to delivery costs to Users who have correctly exercised the right of withdrawal.
However, the greater cost deriving from the choice of a particular delivery method other than the cheapest standard delivery offered by the Owner, will remain the responsibility of the User.
The reimbursement takes place without undue delay and in any case within 14 days from the day on which the Owner was informed of the User's decision to withdraw from the contract. Unless otherwise agreed with the User, the refund is made using the same payment method used for the initial transaction. The User does not have to incur any costs as a consequence of the withdrawal.
… On contracts for the purchase of material goods
Unless the Owner has offered to collect the goods, the User is required to return them to the Owner or to another person authorized by him to receive them without undue delay and in any case within 14 days from the day on which he communicated his intention to withdraw from the contract.
The deadline is met if the delivery of the goods to the courier or other authorized person takes place before the expiry of the 14-day period described above. The refund may be withheld until the goods are received or until the User has provided proof of having returned them.
The User is responsible for the decrease in the value of the goods resulting from a use of the goods other than that necessary to establish their nature, characteristics and functioning.
The return shipping costs are charged to the User.
Legal guarantee of conformity of the Product
According to European legislation, the seller guarantees the conformity of the goods sold for a minimum period of 2 years from delivery. Therefore, the seller is obliged to ensure that the purchased goods have the promised or reasonably foreseeable quality, functionality or characteristics for at least two years from the moment of delivery to the buyer.
If the Users act as European Consumers, the legal guarantee of conformity of the goods applies to the items available on biscarinimilanoshop.it in accordance with the laws of the country in which they usually reside.
The national laws of that country may grant these Users broader rights.
Consumers who do not act as European Consumers may enjoy compliance guarantee rights under the legislation of the country in which they usually reside.
Satisfied or your money back on the purchase of goods
Without prejudice to the provisions of the law, the Owner grants Users the right to withdraw from a purchase which they are not satisfied with within 15 days of delivery of the goods, receiving a refund of the price.
The Holder will refund the price of the purchased Product using the same payment method as the original transaction.
In order to make use of this right, Users must send an unequivocal communication to the Owner. Although it is not necessary to indicate a reason, Users are kindly requested to specify the reason why they wish to use the money-back guarantee.
Within the same period of time indicated above, Users must also return the purchased goods to the Owner, at their own expense, making sure that they are intact, clean and suitable for resale. Goods must be returned in their original packaging.
As soon as the goods are received, the Owner will verify that all the conditions of the money-back guarantee are met and, if so, will refund the purchase price.
Satisfied or reimbursed for the purchase of services
Without prejudice to the provisions of the law, the Owner grants Users the right to withdraw from the purchase of a service which they are not satisfied with within 15 days from the conclusion of the contract.
The Holder will refund the price of the purchased Product using the same payment method as the original transaction. In order to make use of this right, Users must send an unequivocal communication to the Owner. Although it is not necessary to indicate a reason, Users are kindly requested to specify the reason why they wish to use the money-back guarantee.
The Holder will verify that all the conditions of the money-back guarantee are met and, if so, will refund the purchase price. The User will no longer have access to the purchased service.
Limitation of Liability and Indemnity
Limitation of Liability
Nothing in these Terms excludes, limits or modifies any warranties, conditions, indemnities, rights or safeguards that the User may have under the Competition and Consumer Act 2010 (Cth) or other similar state and territorial laws and which constitute a right. which cannot in any way be excluded, limited or modified (non-excludable right). To the maximum extent permitted by law, our liability to the User, including liability for the violation of a non-excludable right and any other liability not otherwise excluded under these Terms and Conditions, is limited, at the Owner's discretion, to a new supply of the services or to the payment of the cost for the repetition of their supply.
Disclaimer of Warranty
The Owner provides biscarinimilanoshop.it "as is" and according to availability. The use of the Service is at the User's own risk. Within the maximum limits permitted by law, the Owner expressly excludes the conditions, agreements and guarantees of any kind - whether express, implied, statutory or other, including, by way of example but not limited to, any implicit guarantees of marketability, suitability for a particular purpose or non-violation of the rights of third parties. No advice or information, whether oral or written, that the User has obtained from the Owner or through the Service will create guarantees not expressly provided for in this document.
Notwithstanding the foregoing, the Owner and its subordinates, affiliates, officers, agents, co-owners of the brand, partners, suppliers and employees do not guarantee that the content is accurate, reliable or correct; that the Service will be available, in an uninterrupted and secure manner, at any particular time or place; that any defects or errors will be corrected; or that the Service is free of viruses or other harmful components. Any content downloaded or otherwise obtained through the use of the Service is downloaded at the User's own risk and the User is solely responsible for any damage to the computer system or mobile device or for the loss of data resulting from such operation. or from the use of the Service by the User.
The Owner does not guarantee, approve, assure or assume responsibility for any product or service advertised or offered by third parties through the Service or any website or service connected by hyperlink. Furthermore, the Owner does not take part in or in any way monitor any transaction between Users and third party suppliers of products or services.
The Service may become inaccessible or malfunction with the User's browser, device and / or operating system. The Owner cannot be held responsible for any damage, whether perceived or actual, deriving from the content, operation or use of the Service.
Federal laws, some states, and other jurisdictions do not allow the exclusion and limitation of certain implied warranties. The above exclusions may not apply to Users. This Agreement gives Users special legal rights. Users may have additional rights which vary from state to state. The limitations and exclusions set forth in this Agreement apply within the limits set by law.
Limitation of Liability
Within the maximum limits permitted by applicable law, in no case can the Owner and his subordinates, affiliates, officers, agents, co-owners of the brand, partners, suppliers and employees be held responsible for
* any indirect, intentional, collateral, particular, consequential or exemplary damage, including, but not limited to, damage resulting from loss of profits, goodwill, use, data or other intangible losses, arising from or relating to 'use, or the inability to use the Service; And
* any damage, loss or injury resulting from hacking, tampering or other unauthorized access or use of the Service or the User account or the information contained therein;
* any error, lack or inaccuracy in the contents;
* personal injury or material damage, of any nature, deriving from the access or use of the Service by the User;
* any unauthorized access to the Data Controller's security servers and / or any personal information stored therein
* any interruption or cessation of transmissions to or from the Service;
* any bugs, viruses, Trojans or similar that may be transmitted to or through the Service;
* any errors or omissions in any content or for any loss or damage suffered as a result of the use of any content posted, emailed, transmitted or otherwise made available through the Service; and / or
* the defamatory, offensive or illegal conduct of any User or third parties. In no case can the Owner and his subordinates, affiliates, officers, agents, co-owners of the brand, partners, suppliers and employees be held responsible for any request for compensation, proceeding, liability, obligation, damage, loss or cost for an amount exceeding that paid by the User to the Owner during the previous 12 months, or for the duration of this Agreement between the Owner and the User, whichever is shorter.
This section on the limitation of liability applies to the maximum extent permitted by the law in the applicable jurisdiction, regardless of whether the alleged liability arises from a contract, tort, negligence, strict liability or any other basis, even if the Controller had been advised of the possibility of the occurrence of such damage. Some jurisdictions do not allow the exclusion or limitation of collateral and consequential damages, so the above limitations or exclusions may not apply to you. These Terms give you specific legal rights and you may have other rights which vary from jurisdiction to jurisdiction. The waivers, exclusions or limitations of liability provided for by these Terms do not apply beyond the limits provided for by applicable law.
The User undertakes to defend, indemnify and hold harmless the Owner and his subordinates, affiliates, officers, agents, co-owners of the brand, partners, suppliers and employees from and against any claim or claim, damage, obligation, loss, liability, burden. o debt and expense, including, without limitation, legal fees and expenses arising out of
* the use or access to the Service by the User, including any data or content transmitted or received by the User;
* the violation of these Terms by the User, including, but not limited to, any violations by the User of any representations or warranties provided for by these Terms;
* the violation by the User of any third party rights, including, but not limited to, any rights relating to privacy or intellectual property;
* the violation by the User of any law, rule or regulation in force
* any content sent from the User's account, including, but not limited to, misleading, false or inaccurate information and also including the case in which access is made by third parties with the User's personal username and password or other security measures, if any;
* the User's malicious conduct; or
* the violation of any legal provision by the User or its affiliates, officers, agents, co-owners of the brand, partners, suppliers and employees, to the extent permitted by applicable law
No implied disclaimer
Failure to exercise legal rights or claims deriving from these Terms by the Owner does not constitute a waiver of the same. No waiver can be considered final in relation to a specific right or any other right.
Interruption of the Service
To ensure the best possible level of service, the Owner reserves the right to interrupt the Service for maintenance purposes, system updates or any other changes, giving appropriate notice to Users.
Within the limits of the law, the Owner reserves the right to suspend or completely terminate the Service. In the event of termination of the Service, the Data Controller will ensure that Users can extract their Personal Data and information in accordance with the provisions of the law.
Furthermore, the Service may not be available for reasons beyond the reasonable control of the Owner, such as force majeure (eg strikes, infrastructural malfunctions, blackouts, etc.).
Resale of the Service
Users are not authorized to reproduce, duplicate, copy, sell, resell or exploit biscarinimilanoshop.it or the Service in whole or in part without the prior written consent of the Owner, expressed directly or through a legitimate resale program.
Without prejudice to any more specific provision contained in the Terms, the intellectual and industrial property rights, such as copyrights, trademarks, patents and models relating to biscarinimilanoshop.it are held exclusively by the Owner or its licensors and are protected under the regulations and international treaties applicable to intellectual property.
All trademarks - word or figurative - and any other distinctive sign, company, service mark, illustration, image or logo that appear in connection with biscarinimilanoshop.it are and remain the exclusive property of the Owner or its licensors and are protected pursuant to of the legislation and international treaties applicable to intellectual property.
Changes to the Terms
The Owner reserves the right to change the Terms at any time. In this case, the Owner will give appropriate notice of the changes to the Users.
The changes will affect the relationship with the User only for the future.
Continued use of the Service implies the User's acceptance of the updated Terms. If the User does not wish to accept the changes, he must cease using the Service. Failure to accept the updated Terms may result in each party having the right to withdraw from the Agreement.
The applicable previous version continues to govern the relationship until acceptance by the User. This version can be requested from the Data Controller.
If required by applicable law, the Data Controller will specify the date by which the changes to the Terms will come into force.
Transfer of the contract
The Owner reserves the right to transfer, assign, dispose of, novate or contract out individual or all rights and obligations under these Terms, having regard for the legitimate interests of Users.
The provisions relating to the modification of these Terms apply.
The User is not authorized to assign or transfer their rights and obligations under the Terms without the written consent of the Owner.
All communications relating to the use of biscarinimilanoshop.it must be sent to the addresses indicated in this document.
If any of the provisions of these Terms should be or become null or ineffective under the applicable law, the nullity or ineffectiveness of this provision does not cause the remaining provisions to be ineffective, which therefore remain valid and effective.
Any invalid or ineffective provision will be interpreted and adapted to the extent necessary to make it valid, effective and compliant with the original purpose.
These Terms constitute the entire agreement between the User and the Owner with reference to the regulated subject and prevail over any other communication, including any previous agreements, between the parties regarding the regulated subject.
These Terms will be implemented to the fullest extent permitted by law.
If a provision of these Terms should be or become null, invalid or ineffective, the parties will endeavor to identify amicably a valid and effective provision replacing the null, invalid or ineffective one.
In the event of failure to agree within the aforementioned terms, if permitted or provided for by applicable law, the null, invalid or ineffective provision will be replaced by the applicable legal discipline.
Notwithstanding the foregoing, the nullity, invalidity or ineffectiveness of a specific provision of these Terms shall not lead to nullity of the entire Agreement, unless the provisions that are void, invalid or ineffective under the Agreement are essential or of such importance, that the the parties would not have concluded the contract if they had known that the provision would be invalid, or in cases where the residual provisions would entail an excessive and unacceptable burden for one of the parties.
The Terms are governed by the law of the place where the Owner is established, as indicated in the relevant section of this document regardless of the conflict rules.
Exception for European Consumers
However, regardless of the foregoing, if the User acts as a European Consumer and has habitual residence in a country whose law provides for a higher level of consumer protection, this higher level of protection prevails.
The exclusive competence to know any dispute deriving from or in connection with the Terms rests with the judge of the place where the Owner is established, as indicated in the relevant section of this document.
Exception for European Consumers
The foregoing does not apply to Users acting as European Consumers or Consumers located in Switzerland, Norway or Iceland.
Amicable settlement of disputes
Users can report any disputes to the Owner, who will try to resolve them amicably.
Although the Users' right to take legal action remains unaffected, in the event of disputes relating to the use of biscarinimilanoshop.it or the Service, Users are requested to contact the Owner at the addresses indicated in this document.
The User can address a complaint to the e-mail address of the Owner indicated in this document, including a brief description and, if applicable, the details of the order, purchase or account concerned.
The Data Controller will process the request without undue delay and within 10 days of receiving it.
Consumer dispute resolution platform
The European Commission has introduced an online platform for alternative dispute resolution that favors the out-of-court settlement of disputes relating to and arising from online sales and service contracts.
Therefore, every European Consumer can use this platform to resolve any dispute deriving from contracts concluded online. The platform is available here.
Definitions and legal references
Last modified: November 2, 2021
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